Products

You can start off with half the recommended amount and follow the directions on the back label of
the pouch. Every dog is different and will respond differently. we recommended the following daily
quantities:

Upto 25lbs= 1 Soft Chew

26-75lbs=2 Soft Chews

Over 75lbs= 3 Chews

It can take up to 4-7 weeks for the full effects to be apparent for some dogs, while others can just
take a few days. It is especially important to remain patient and consistently give the full
recommended amount for our Mobility Hip & Joint, Skin Health, Digestive, Bladder, Immune,
and Multifunctional Support products. If you have a particularly large breed of dog (100lbs+) and
3 chews do not seem sufficient feel free to increase the daily chew amount to 4 chews. Advanced
Calming's effects typically last between 3-7 hours, depending on your dog. Healthy Paws Happy
Dogs!

Our health supplements are meant to support your dog’s usual diet. We always recommend
discussing with your veterinarian if you have any concerns, especially if your pup already takes
medication or has a pre-existing health condition. Each Soft Chew is Scientifically Formulated with
Healthy Ingredients to Support your Dog’s Health.

All of our health supplements may be beneficial for puppies, old dogs, small dogs, and big dogs. Our
soft chews are safe to consume by pups of all ages, but we recommend checking with your vet
before starting your puppy (under 1-year-old) on any of our supplements. Follow the directions on
our label to review the correct amount of your dog’s weight.

It can take up to 4-7 weeks for the full effects to be apparent for some dogs, while others can just
take a few days. It is especially important to remain patient and consistently give the full
recommended amounts for our Skin Health, Digestive, Bladder, and Immune Support products.
Joint supplements such as Mobility Hip & Joint & Multifunctional Support usually take 4-8
weeks of use before reaching their full effect. If you have a particularly large breed of dog (100lbs+)
and 3 chews do not seem sufficient feel free to increase the daily chew amount to 4 chews.
Advanced Calming's effects typically last between 3-7 hours, depending on your dog. Healthy
Paws Happy Dogs! amount of your dog’s weight.

We manufacture our soft chews in a US-based, current Good Manufacturing Practice (cGMP) facility
that is FDA-registered and certified with the National Animal Supplements Council (NASC). Our
team of health experts works hard to find the best high-quality ingredients, and we use branded
ingredients that have been clinically proven to be more beneficial than generic offerings. They are
also recommended by Veterinarians. Our soft chews are made without using heat, salt, sugar, or
gumming agents. NO ingredients derived from grain, NO corn, and NO soy. NO artificial colors,
flavors, or preservatives. Heat can deteriorate a product’s effectiveness. Our process preserves the
texture, flavor, and 100% potency benefits of all our product ingredients. We partner with suppliers
who live up to our standards of testing, safety, and quality.

Each Soft Chew is Scientifically Formulated with Healthy Ingredients to Support your Dog’s Health.
Please refer to the Ingredients page on our website.

Our mission is to give our customers the chance to buy high-quality products, all from one place. Our
goal is to make sure that everyone has access to safe, reliable, and innovative products, for a price
that will leave you jumping with joy and quality that won’t leave you wishing for more!

We’re Passionate About Our Quality Ingredients and Taste. Our soft chews have been specifically
formulated by health experts to supplement your dog’s daily diet. We recommend using our
supplements consistently in order to get the best results possible.

Supplements can support dogs’ health! Our soft chew supplements are formulated to support the
overall physical performance, immune system, digestive health, mobility, joints, skin health, bladder
health, and much more for pet parents.

The simple answer is Yes! They look and taste like treats but most important these soft chews come
packed with important ingredients to support your dog’s health. They are easy to break apart and
easier to chew than tablets. Little dogs and senior dogs may find it easier to eat soft chews.

Every product comes with an expiration date on the back of the pouch. It includes the lot # and
expiration date (“Best By”).

No, our Organic Hemp Powder and Oil that we use is 100% free of THC and CBD and contains NO
psychoactive. Organic Hemp Seed Oil is made by cold-pressing the hemp seeds into essential
omega-3s that have important health benefits. Organic Hemp Seed Powder is a good source of
antioxidants, vitamins, and Omega-3s. This duo will not get your dog drowsy or high but instead, it
will support your dog’s health.

Safe use in pregnant dogs or dogs intended for breeding has not been proven. We recommend
checking with your veterinarian before giving Vitamin Paws soft chew supplements.

Yes, all of our products are compatible with other Vitamin Paws products.

Most of our customer’s dogs love the taste and flavor and it rarely happens that a dog doesn’t like
our supplements. You can start off with half the recommended amount. Wrap our soft chew
supplements in something they'll eat like cheese or hide it in a special treat such as a small amount
of canned dog food, cooked sweet potato, or a soft dog treat that can be molded around it.

When an item is out of stock, you can sign up to be notified when it’s available again. Go to the item
page, enter your email address, and Click “Notify Me” to sign up.

Shipping

To check the status of your order, go to Here’s what you will see:
Preparing for Shipment: This means we’re currently processing and packing the goodies for your
pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll
send another email with tracking information.
Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track
your package.
Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.
You can track your package using the shipping company’s website with your tracking number (for
example UPS, USPS, etc.) – or by using universal tracking websites like https://www.17track.net/en

If your order hasn't shipped yet, you can cancel it from your account. Go to Orders, click on the order
you want to cancel, and click the "Cancel This Order" link. If we have already processed your order,
we may not be able to cancel it.

Most customers can expect to receive their supplements within 2 to 4 days

Orders over $49 ship free. All other order ship for a flat rate of $4.95.

Please contact us with your order number ASAP so that we can check and boost the delivery
process. You can email us at info@vitaminpaws.com or by using the Contact Us page

We ship directly from multiple warehouses as soon as the order is processed. If we are experiencing
a high volume of orders, shipments may be delayed by a few days. Therefore, please allow
additional days in transit for delivery.

If you receive damaged merchandise, please take a picture and email us the picture
at info@vitaminpaws.com right away. We will only replace damaged goods within 48 hours of
receiving your order.

We ship via UPS, FedEx, and other premium carriers to provide you with the fastest and most
reliable service available.

You don’t need to be home! the driver will leave your package at the door, inside your mailbox, or
with your doorman.

No – at this time we are unable to ship to P.O boxes, APO/FPO addresses, and international
addresses. We currently only ship within the contiguous US.

All items purchased from VitaminPaws.com are made pursuant to a shipment contract, meaning that
the risk of loss and title for such items pass to you upon our delivery to the carrier.
Sure! We have a 30-day return policy, which means you have 30 days after receiving your item to
request a return.

FAQs

To place an order, make sure you are logged in to your Vitamin Paws account or create a new
account.
Next, search for the supplements you would like to order. Use the search bar at the top of the page
to search for products. Or, click “Shop” to browse different supplements. Click on a product to see
more details. To add the product to your cart, click on “Add to Cart.”
After you add something to your cart, you can keep shopping or check out. To check out, click on
“Proceed to Checkout.” While you’re shopping, you can always click the cart in the upper right corner
of your screen to view your shopping cart or proceed to checkout.
On the checkout page, add or select your shipping address. At this time, we only ship within
the contiguous U.S. Next, add your select your payment method. Before you place your
order, review the items in your cart. Any discounts or promotions will be reflected in your Order
Total. When you’re ready, click on “Place Order.” We’ll send you an email confirming your order.

Your payment method will be charged automatically on the date the order is shipped. As soon as
you place your order, you may see a pending charge for the total amount of the order. The pending
charge will disappear 24 to 48 hours after your order ships. There's no need to call or update
anything online.

To pay with a credit or debit card, go to Payment Methods and click the blue hyperlink that says
“Add a New Credit or Debit Card.” Fill in the required information exactly as it appears on the
card and click the button that says “Save Payment Method.” If you’re using an international credit
card, please enter your shipping address in the contiguous U.S. into the billing address field
and contact us with your true billing address.
To pay with Apple Pay, visit Wallet & Apple Pay in the settings on your iPhone, iPad or Mac and
follow the instructions to set up Apple Pay. After Apple Pay is set up on your device, it will be
available as a payment method at Checkout.
You can also add or change any of the payment methods we accept at Checkout.

If you’re having trouble with your credit card, make sure the billing address matches the address on
file with your credit card and/or bank. Enter the name and credit card number exactly the way you
see it on the card. Before you place your order, add the CVV, a 3-digit code found on the back of
your card.

We accept Visa, MasterCard, American Express, Discover, and Apple Pay

Promotions

All promotion codes can only be used once. Simply type the code into the box that says “Promo
Code.” Then, click the button that says “Apply.”

Only one promotion code can be used per purchase.

Returns

To start a return, you can contact us at info@vitaminpaws.com, or use our Contact Us page.
Your refund will be automatically processed as soon as the order returns to our warehouse.

Depending on your banking institution, your refund will be credited back to your original payment
method(s) in 3 to 5 business days.

Subscribe & Save

Go to Manage Subscription and click on the Subscription you would like to change. To delay your
order, click on the white button that says “Skip Shipment.”
If you want to place your order early, click the orange button that says “Order Now” and confirm your
selection.
To change how often your Subscription arrives, click the “Change” link in the Frequency section.
Select your preferred frequency from the dropdown menu. Updating your frequency will not affect
the date of your next order. The frequency of your Subscription orders will change after your next
order date.
To change the date of your next order, click the “Change” link in the Next Order section and
select your preferred order date.

You can change your order date up to 48 hours before your next scheduled order.
To add items: go to the product page of the item you'd like to add and click the "Add to Subscription "
or "Ship once with next Subscription " button. If you have multiple Subscription orders, you'll be
asked to select which one you're adding to!
To remove items: go to Manage Subscription and select your Subscription order. For the item you
wish to remove, click on "Remove" and confirm you'd like to remove it from your Subscription order.

Go to Manage Subscription, select your Subscription, and click the "Cancel This Subscription "
button at the bottom of the page. This will cancel all future shipments of your Subscription order.

We’ll send you a reminder email 3 days before your next scheduled order. You can change your
order before it starts processing. We’ll send you another email when your order ships.

Go to Manage Subscription, choose your Subscription with the address you want to update, and
click your current address to see all available addresses or add a new one.

After your first Subscription discount, you’ll save an extra 15%. Subscription discounts may not be
combined with other discounts.

Just add your favorite items to your cart, proceed to checkout, select "Yes" to Subscribe at checkout,
and set your schedule.

Yes, you can cancel at any time.

Support

Send us an email at info@vitaminpaws.com

No, there is no minimum purchase required. Yes,

Yes, you can use them in future purchases.

Your privacy is very important to us. Read our Privacy Policy for more details.

Still have Questions?


Send us an email at

info@vitaminpaws.com

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